Award in Awareness of Mental Health Level Two
Moving from "I notice"
to "I've got you."
Awareness is great, but action is better.
This course takes your team past the basics and turns them into certified peer support champions, equipped with the actual framework needed to handle tough conversations, support colleagues in real-time, and guide them to safety.
Course Introduction
Course Introduction
It’s one thing to notice a colleague is struggling. It’s another thing entirely to sit down with them, navigate their distress, and help them find a way forward without making things awkward or saying the wrong thing.
That’s where Level 2 steps in. This is for the people in your business who want to be the active first line of defence.
We don't do toxic positivity or textbook theories. Led by our team of practicing therapists, this course dives into the messy realities of mental health, covering everything from anxiety and depression to substance misuse and self-harm. Your team will learn the art of non-judgmental listening, how to spot subtle warning signs before a crisis hits, and exactly how to map out a safe route to professional help.
It’s practical, heavy-duty empathy, designed to give your employees the tools and confidence to make a difference.
The Vitals at a Glance
Who it’s for:
Line managers, HR teams, and designated culture champions. Basically, anyone who wants to be a trusted, qualified point of contact for peer support in your workplace.
Time Commitment:
One full day (8 hours) of deep-dive, interactive learning that focuses heavily on practical scenarios, not just staring at slides.
The Delivery:
Live Online or Face-to-Face. Run exclusively by qualified therapists who bring real-world clinical experience into the room.
The Qualification:
Official Ofqual Level 2 Accreditation. Complete the short assessment at the end to unlock an internationally recognised qualification, backed up by your custom-branded Red Umbrella resource toolkit.
Unmatched Aftercare:
Stepping up as a peer supporter shouldn’t mean carrying the emotional weight alone. We give your team a psychological safety net; direct phone and email backup with our expert crew during working hours. If the reality of supporting others starts taking a toll, we will connect them directly with a qualified therapist for 1-to-1 care. They’ll also get an invite to our peer community launching later this summer. phone and email access to our expert team during working hours for ongoing advice.
The Big Takeaway:
A network of confident, certified peer supporters who know exactly how to de-escalate a situation and protect their teammates when it matters most.
Module list
This section introduces the fundamental concept of mental health, helping learners understand its definition and why it’s a vital part of everyday life. By recognising that mental health impacts everyone, learners will develop a better appreciation for how mental wellbeing affects personal and professional environments.
Participants will explore the stigma surrounding mental health, learning practical strategies to challenge misconceptions and break down barriers. This knowledge is crucial for creating a more open and accepting approach to mental health discussions in various settings.
Mental health is influenced by a range of factors, from lifestyle and environment to personal experiences. In this section, learners will identify key factors that can positively or negatively affect a person’s mental wellbeing, providing a deeper understanding of mental health triggers and protective factors.
How stress can impact Starting conversations about mental health can be daunting, but it’s an essential step in offering support. Learners will gain the confidence and tools needed to open up these important discussions, helping to create safe spaces where individuals feel comfortable sharing their struggles.on our wellbeing and exploring ways of managing stress
Effective listening is one of the most powerful tools in providing support to someone with mental health challenges. This section focuses on the importance of active, empathetic listening, ensuring that learners understand how to create a supportive environment simply by being present and attentive.
Stress is a common factor affecting both mental and physical health. Here, learners will explore the causes of stress, how it manifests in different people, and the impact it can have on overall wellbeing. They’ll also learn strategies for managing stress in both themselves and others.
Some individuals turn to harmful coping mechanisms like drugs or alcohol when dealing with mental health issues. Learners will explore how these negative strategies can further deteriorate a person’s mental health and learn ways to help guide individuals towards healthier coping techniques.
This section provides a comprehensive introduction to some of the most prevalent mental health conditions, including depression, anxiety, suicide, self-harm, eating disorders, psychosis, and more. Learners will understand how these conditions present themselves and how they can affect individuals in different ways.
Don’t just take our word for it
Allow your team to prioritise, monitor and recognise mental health at work. Enquire now!
It was great to do as a team, if felt a safe space to share and understand each others situations
Very well presented - clear and informative
Brilliant course, really insightful
These are the people who really get it and don’t just tick a box
Find Your Fit
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