Therapy support for their volunteers

When you’re the UK’s most recognisable charity for providing listening support for mental health, choosing how to support your volunteers is no small thing. Recognising the need for an external organisation to provide a high quality, low cost service, The Samaritans reached out to Red Umbrella.

Carecoins, as a pay as you go fully transparent way of accessing therapy, is a perfect fit for The Samaritans needs. With no wastage and no payment for non-usage, they know that every penny is going towards providing expert support. Every referral has a person to person initial consultation, and then is hand matched to an expert BACP therapist who is experienced and trained in their key issues. This quality service means The Samaritans knows it’s volunteers are in expert hands.

Red Umbrella was able to tailor it’s Carecoins offering to The Samaritans needs, meaning they didn’t have to put up with a service that didn’t meet their requirements or criteria, and could tailor the service to their exact specifications. This means those who provide a vital service to the nation, are themselves supported.